July 28, 2018

Remember that door I was SO excited about?

If you don't, you are forgiven since that post is about two months old.

The door - after a SIGNIFICANT delay finally showed up four weeks ago (and it's taken me this long to calm down enough to post about it).  But due to conflicting schedules was not able to be installed until the next Friday.  As you might imagine, I was SO excited.  I should have known...

The installers showed up on time with the door (at this point, I can only assume it was the door I ordered, since I never saw it) only to inform me that it wasn't measured properly.

Are you flipping kidding me?!  I specifically told my husband that I was willing to pay for them to come measure because I knew the measurements had to be EXACT.  And it's a good thing I did...I guess, since this is on them.  But now we are back to square one.

After the installation fiasco, we were told that the store would contact us - they never did.  So we drove to Lowe's that Saturday and cancelled the order.  The store manager was very apologetic and blamed the delay and the incorrect measurements on the vendor, which tells me they need a new vendor, and that someone needs to address the very serious lack of communication with the customers.

All that aside, I still don't have that door that I was ridiculously excited about...and I have to start over - minus the big box store - speaking of which...where does one go to get a door after deciding that big box stores just aren't up to the task?

And seriously?  Who would have thought that a simple, freaking door would be something to be so difficult to get?  AND be ridiculously excited about AND be heart broken over?  That's the true hallmark of being an adult I suppose.

2 comments:

  1. I'm so sorry it turned out so badly. If I were you, I'd wait until after the current Mercury retrograde period. That would be August 19 (I just looked it up). :-)

    ReplyDelete
  2. Oh, bummer. In the meantime, find the largest autumn wreath and disguise ... ;-)

    ReplyDelete

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