Well. I have to say it IS soothing to know that I am not the only one actually pulling weeds. Who the heck knows what my neighbors are doing since I never see any of them out there doing the hard work.
At any rate, we are here to talk about the library and my, by now, very obvious aversion of talking on the phone.
For however long this damn pandemic has been going on, I have been trying to access our local library to place books on hold online. And let me tell you - that website needs some serious work because navigating it (particularly when you can't get access) is a nightmare.
So for the past 100 years (or so), my reading options have been pretty slim. I've pretty much re-read everything in this house at least once. And have met any new books that have come in via gifts or from an online order with rapturous delight; as you might imagine.
Recently, I had had enough, so I used the "contact us" feature on the website. I was absolutely DELIGHTED to receive an immediate response (I can honestly say that while the website was lacking; the customer service was exceptional).
After a few emails back and forth, the person on the other end simply could not find me anywhere in their system - although I've had a library card since we moved here in 1997 (I think. Who knows anymore? Time has always seemed to slip through my fingers quickly - the pandemic has exacerbated this to an alarming degree). This person suggested that I call the library. Oh, the pain and agony!
As it seems for most of us, I despise making phone calls. What good is the internet if we can't handle all of our business online, I ask you? But, as I mentioned, I was fed up, so I placed the call. The person on the other end was perfectly competent and sweet - but she couldn't find me either. Then she asked if it had been a while since I used my card.
Well, yeah. Haven't used it in the past 100 years (or so), plus some prior to the pandemic when I had a plethora of fresh, new books at my fingertips on a daily basis. She then informed me that most likely my card had expired. (WHAT?! Since WHEN do library cards expire?!) She went on to tell me that I would have to come in to get a new one (see above re: the internet) as they couldn't give me a card without verifying my identity.
Ok. I GET why SOME places (banks, DMV, etc.) need to verify my identity - but who in the Sam Hill is stealing people's identity to get a library card? *sigh*
(I KNOW they want to ensure that you are a resident of that particular county; but honestly - just who is driving from one county to another to "scam" libraries out of lending books?)
I thanked the woman and told her I'd see her soon.
This was a lie.
I sat with this information for a few days (ok. Maybe a few weeks - you know how I can be) before I masked up and walked into a local branch.
The woman I spoke to also couldn't find me in the system and she agreed that it looked like my card had expired and quickly set me up with another one and told me to keep my old one as "keepsake." Which I promptly tucked back into my wallet - where it will be totally forgotten about in no time and reside for eons.
So. To re-cap it's only taken me 100 years - give or take a few years - but now I can place holds online for books I'd like to read. And I'm over the moon about it. Until today, when I went to pick up one of the "books" that was ready for me - and just in time too, because I'd just finished the last "new" book. Upon arrival, I discovered I'd put the audio version on hold. *sigh* So, despite all that progress, I don't have anything new to read this evening.
Do any of you put off annoying, "little" things for eons? And then once the ordeal is done think, "that wasn't so bad after all." Or is that just me?