July 22, 2009

Indifference

Indifference drives me absolutely nuts. I firmly believe that if you have a job to do – you bring your A game and do it right.
I am so tired of dealing with people who don’t care about doing their jobs well; if at all.

What is so frustrating about this is that I find it across the board – it’s not just an isolated incident. I see it where I work. I see it where I shop. I see it everywhere. Heaven help me – I even see it in my family!

If you don’t like your job – get a new one. If that is not feasible – then suck it up buttercup and put your best effort forward until you can find a new one. What completely amazes me though is that their managers don’t seem to see the problem. Well, on second thought, the managers are probably just as indifferent. Aargh!!!

I have seen receptionists – you know the “first impression” of a company – who glare at visitors when they enter the building; who consistently send phone calls to the wrong departments - - repeatedly; who do not make a valiant effort to put on a good first impression. It drives me wild. Were I the president of a company this would NOT BE ACCEPTABLE at all.

Now granted, I wouldn’t want to be a receptionist – having to be “on” all the time – but they have chosen to accept the job – so do it well! I wouldn’t want to work in retail or in the food industry either. But again, you chose to accept the job – do it to the best of your ability with the best possible attitude.

With that being said, I have worked in positions where I wasn’t happy or didn’t like the job or the company – or even my co-workers. And I still put my all into it – because that is what you are supposed to do -- until I found a way out. Now, I work for a great company, in a great (for the most part) department with great people. Yes, I have off days – we all do. But that is not the problem of the person on the receiving end. They deserve to be treated with respect and receive the best possible assistance that can be offered.

People notice when you do a job well-done and with a positive attitude. Especially in today’s world of sub-standard service. I have written notes to managers to praise employees who go above and beyond. I have also written letters to Presidents and CEO’s to let them know when I am dissatisfied.

I think if we settle for less than this is what we get - we have to demand better - from others and ourselves.

Angie

"People forget how fast you did a job - but they remember how well you did it."

~ Howard Newton

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