eBay.....REALLY?? Don't mess with me!

Without going into detail (which I totally can't; honestly!) - eBay has found themselves on my S#!t List.  Seriously.

My company has discovered that there are certain listings on eBay which should not be there.

This, in turn, has fallen into my lap to get them to remove those listings.  I have been dealing with this since last week.

SERIOUSLY???  Have you ever tried to contact eBay's customer service department?

It is pure and total hell! These people have devised a system where you can never actually speak to a human or even email a human.  Bascially they ask you to pick out your complaint from a menu and inform them of the  Seller ID that you are complaining about.  That is it!!!  But yet, this is considered "Customer Service."  And even then - they do squat.

We contacted the Corporate Office - who suggested that we go through their standard protocol of complaints.  Which we have done.  But now?  It's escalating, which I seriously hope Corporate will soon hear about. 

And I am seriously ready to stab someone (anyone!) who works for eBay.  Which would be a very satisfying end to this debacle.

By some miracle, I was finally (after about an hour and a half of screwing around [again!] on their site today) able to send an email.  If I don't have the desired response by tomorrow....let's just say that at this point I am willing to buy my own ticket to arrive at their headquarters and have a full-scale hissy fit in their lobby.

After sending the generic email (which I'm sure is directed straight to the trash file), I was asked to complete a survey.  I hit Yes with much enthusiasm!  The survey basically asked about my feelings of the "service" I had received.  Can you say "EXTREMELY DISSATISFIED?!"  But, of course, in true eBay fashion they didn't bother to ask why I was so dissatisfied (or happy for that matter).

I know I have complained about Customer Service here before - but this????  This is the most ridiculous thing I do believe I have ever seen!  Seriously.

I've been known to walk out of establishments proclaiming loudly that I will never darken their doors again; and have stood by those proclamations. 

And now?  This is my newest proclamation:

eBAY? No matter what - I will NEVER do any business on your site!  EVER!!

If you can cause me this much angst from a business standpoint (enough that I must blog about it - when I never blog about work angst!) then I certainly don't need to deal with you on a personal level.

So when a crazy, wild-eyed woman shows up in your lobby; don't be surprised.  You've been warned!

****Disclaimer -if a crazy, wild-eyed woman actually shows up; it most likely isn't me.  Probably.  Unless I'm still dealing with you tomorrow; then....all bets may be off.  I'm just sayin' - a woman can only take so much, ya know.****