As you all know from my ranting yesterday - I couldn't get my printer to "like" my new computer. I spent at least two hours on it before I finally gave up in total frustration (i.e. - this means I had to walk away - because I couldn't afford to throw this new computer out the window.....)
So - after work - with renewed determination I sat down to wrestle with it again.
Again. It didn't work. I mean honestly?!? Hooking up a computer and a printer (in the normal world) is so easy a technologically-inept Hubby could do it! I was completely baffled. Yes, I realize that Windows 7 is a bit "picky" - but still! This is not rocket science!
So finally, I visited Lexmark's support website. Have any of you ever participated in a Live Chat session? Very cool. Especially when the tech support actually seems to know what she is talking about...
But you know what was even cooler?
After asking my permission - my tech support person "took over" my computer remotely. Do you have any idea how awesome (yet freaky) it is to watch your cursor do things while you aren't touching the computer? To watch windows open, options being selected, etc.? It was totally wild (and a little disturbing....I figure Stephen King could use this as an idea for his next book....think he'll give me the credit and maybe some royalties?)
I watched everything she did. Guess what? I had done the exact same things (at least 7 times already!) - but, of course, for her it worked perfectly (making me look like a total dummy....) But whatever - at least the printer is working now. YAY! That means more blog-time for me!
It's the little things in life people.