Without going into detail (which I totally can't; honestly!) - eBay has found themselves on my S#!t List. Seriously.
My company has discovered that there are certain listings on eBay which should not be there.
This, in turn, has fallen into my lap to get them to remove those listings. I have been dealing with this since last week.
SERIOUSLY??? Have you ever tried to contact eBay's customer service department?
It is pure and total hell! These people have devised a system where you can never actually speak to a human or even email a human. Bascially they ask you to pick out your complaint from a menu and inform them of the Seller ID that you are complaining about. That is it!!! But yet, this is considered "Customer Service." And even then - they do squat.
We contacted the Corporate Office - who suggested that we go through their standard protocol of complaints. Which we have done. But now? It's escalating, which I seriously hope Corporate will soon hear about.
And I am seriously ready to stab someone (anyone!) who works for eBay. Which would be a very satisfying end to this debacle.
By some miracle, I was finally (after about an hour and a half of screwing around [again!] on their site today) able to send an email. If I don't have the desired response by tomorrow....let's just say that at this point I am willing to buy my own ticket to arrive at their headquarters and have a full-scale hissy fit in their lobby.
After sending the generic email (which I'm sure is directed straight to the trash file), I was asked to complete a survey. I hit Yes with much enthusiasm! The survey basically asked about my feelings of the "service" I had received. Can you say "EXTREMELY DISSATISFIED?!" But, of course, in true eBay fashion they didn't bother to ask why I was so dissatisfied (or happy for that matter).
I know I have complained about Customer Service here before - but this???? This is the most ridiculous thing I do believe I have ever seen! Seriously.
I've been known to walk out of establishments proclaiming loudly that I will never darken their doors again; and have stood by those proclamations.
And now? This is my newest proclamation:
eBAY? No matter what - I will NEVER do any business on your site! EVER!!
If you can cause me this much angst from a business standpoint (enough that I must blog about it - when I never blog about work angst!) then I certainly don't need to deal with you on a personal level.
So when a crazy, wild-eyed woman shows up in your lobby; don't be surprised. You've been warned!
****Disclaimer -if a crazy, wild-eyed woman actually shows up; it most likely isn't me. Probably. Unless I'm still dealing with you tomorrow; then....all bets may be off. I'm just sayin' - a woman can only take so much, ya know.****